Charming, Wellness & Spa
Tips for surviving spa rush
Whether we like it or otherwise, the holiday season are here! While we all would want to think from the holidays like a happy and cheerful time, as salon and spa company owners we all know that it may also mean a time of high stress. Vendors are coming at us by any means different directions asking us to purchase more inventory to promote as gifts. Clients are clamoring to penetrate for the next appointment. Weather disruptions often play havoc on our buisness hours and the list goes on and on.
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Additionally, we also have the whole personal agendas which come during holiday time, like buying presents to a family event and friends, entertaining along with the likes.
As we move into the vacations, here are a few professional and personal pointers to hold you level-headed and calm from the salon or spa in 2010.
As we move into the vacations, here are a few professional and personal pointers to hold you level-headed and calm from the salon or spa in 2010.
- Don’t just forget about your team
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How are you showing appreciation on your team in the holidays? After all, they’re the approaches making unexpected things happen on a daily basis. You can get really creative and yes it doesn’t ought to cost a ton of money. How about hiring massage therapist ahead in and offer chair massages for the team? Or why not consider hosting a cheerful hour (I would recommend limiting it to a hour) following a busy day with fun cocktails and appetizers?
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Sometimes ordering pizza using a busy day go a long way showing appreciation to your team. You’ll find instant gratification and joy once you give back.
- Systems
- Productivity
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Take a proactive way of managing your appointment book. Hopefully the phones are ringing off the beaten track, if they are, your booking approach is only competitive with your guest care team. Reiterate for a guest care team the need for booking today, before tomorrow, recently before in the near future and so on. Don’t be scared to call complaintant who’s already around the books and enquire in the future in quarter-hour earlier to be able to accommodate another guest that is trying to go into.
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If you ever have days where your appointment book is affected by last minute cancellations, call several clients who're booked later inside the week and invite them into the future in earlier.
The holidays don’t must be stressful. Hopefully you’ll implement some easy-to-do tips this current year and enjoy a much easier holiday season. Holiday cheers to you personally!
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- Celebrate small wins
- Take time yourself
The holidays don’t must be stressful. Hopefully you’ll implement some easy-to-do tips this current year and enjoy a much easier holiday season. Holiday cheers to you personally!
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